Best Online Fax

About eFax - Send Receive Faxes by email

eFax is owned and operated by j2 Global Communications, which is the leader in business digital faxing solutions with 11+ million customers worldwide. eFax Internet fax service was launched with the goal of using the convenience of email and the speed of the Internet to make it easier for people to send and receive faxes. It is one of the world’s largest providers of Internet messaging services, offering fax by email and voicemail by email.

 

Overview

eFax is an online fax service that is quick, simple, reliable and convenient. It eliminates the need of a physical fax machine, fax line and all the related expenses of paper, ink cartridges etc. You get a real fax number that’s tied to your email and you can send or receive faxes as email attachments.

 

Features and Benefits of efax

• Products - eFax offers two major products- efax pro and efax plus. Depending on your usage; you can choose any of them
• Own fax number - When someone faxes you, it looks and acts like any other fax number. The fax is then converted to a file that is emailed to you as an attachment.
• Send faxes - You can send faxes by attaching either a file or a scanned hard copy to an email and send it to the recipient’s number via the efax server
• Receive faxes - You can receive the fax, sent on your number, in your email inbox as a file attachment
• Save faxes -You can save a fax on your computer, just like any other email attachment.
• Receive voicemails - This feature is available with efax pro. People can call you and leave their messages, which are converted as file attachments and sent to you to listen
• Reliable - eFax is fast, simple and reliable like any other email attachment, which means, no one will ever get a busy signal and you’ll never worry about running out of paper or toner.

Products and their features

eFaxpro - eFax Pro is the best eFax solution for professionals.

• Get faxes and voicemails on your email
• One number for your fax and voicemails
• Unlimited online message storage for up to two years
• 200 pages of received fax pages or minutes of voicemail per month free
• Easy access - check faxes and voicemail at home or at work
• Available for a price of US$19.95.

eFax Plus – Recommended for business use

• A local or a toll free number
• Get faxes on your email
• Send faxes as email attachments
• Save money on machines, paper rolls, ink-cartridges etc
• Go wireless—you can read faxes as either TIF or PDF files on your PDA
• Available at a price of US$16.95

Difference between efax plus and pro

eFax plus is the right choice, if you receive fewer than 130 fax pages a month, and do not need voicemail. You receive a local or toll free number and you can send and receive faxes as email attachments. eFax plus allows you to access your faxes online for up to 1 Year.

EFax Pro is the upgraded version of eFax plus, with additional features. You can receive up to 200 fax pages or voicemails in a month without any cost. This product allows you to access your faxes online for up to two years.

Additional Features of efax Apart from these features, eFax also provides you with additional features to give you a better solution to your faxing needs. eFax Messenger
You can download eFax Messenger software free of cost. It allows you to create, annotate and send faxes via your eFax subscription. This feature also enables the user to view, zoom and rotate their received faxes. eFax developer
This feature has been designed by eFax for developers in high-volume environments. eFax developer allows you to send faxes by a SSL-encrypted HTTPS web post. Upon completion, delivery status information of your fax will be passed back to your application (as a web post or email).

While receiving faxes, the pages are passed along quickly and securely via web post to your application as a PDF or TIF file(along with the associated “wrapper” information, such as date/time, number of pages, Caller ID, etc.).For added convenience and as a back-up, your faxes are also available at eFax secure online fax storage site. eFax Broadcast
This Feature allows you to perform multiple tasks .i.e. you can send hundreds, even thousands of faxes with ease! There is no monthly or setup fee for this and it also allows you personalize your documents and manage the fax lists.

Free trials

eFax allows a free trial of 30 days for people in US, to experience the products and the services. Click the following link to try eFax: eFax Free Trial

Customer Support

eFax has an all round customer support. It provides a 24*7 customer service via phone, email and live chat. The customer service is very polite, prompt and responsive. It surely deserves a 5 star rating.

User comments and experience

• Writer has personally contacted the eFax customer service and am very happy with the response, I got from them. The above screenshot shows the conversation I had with the agent. I got prompt service and the agent was informative and polite.

Conclusion

eFax is a reliable and convenient online fax service and eliminates the need of a physical fax machine, fax line and all the related expenses of paper, ink cartridges etc. You get a real fax number that’s tied to your email and you can send or receive faxes as email attachments. It offers beneficial features for its consumers with additional features like eFax messenger, broadcast and developer.

It offers economical price structures for its users and a round the clock customer service for quick resolutions of queries and complaints

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