RapidFAX - Email to Fax, Fax to Email Review

About RapidFAX

RapidFAX is a part of Easylink Services Corporation and was created to meet the specific needs of small office/home office business community. Easy Link (formerly AT&T Easy Link Services) has been providing outsourced business fax, messaging, and business process automation services to enterprises of all sizes for over 25 years. It currently serves over 60 of the Fortune 100 companies

RapidFAX aims to combine the utility of fax with high-speed Internet connected computing to meet the needs of the small office and home office. It is powered by Easylink Services, an early pioneer of Internet-based faxing and a company that today serves over 60 of the Fortune 100 with advanced messaging and e-commerce services in key global markets.

 

Features and Benefits

The key features of RapidFax are as follows:

  • Send faxes immediately after signup - Rapidfax allows you to start using its services immediately as soon as you have signed up. You can send and receive the faxes instantly as soon as you get the confirmation code for the signing up process.
  • Get a toll-free number at no extra charge - It provides you with a toll free number to stay connected. This number acts as your fax number and all the faxes are sent and received using this number.
  • Easy to use web fax interface – Rapidfax’s simple and convenient interface allows its users to login from different places and connect to the rapidfax server and start using the services.
  • No busy signals – Unlike normal phone lines, you do not have to worry about getting connected. Anyone who sends you a fax will never get a busy tone and will be connected immediately.
  • No second phone line required- You will not have to bother about getting another phone line for your faxing needs. Also it saves you from the hassles of maintaining a fax machine, or think of stocking paper or ink cartridges.
  • Send and receive multiple faxes at a time -You can send and receive multiple faxes
  • Get multiple users and numbers under the same account – Once you have signed up with Rapidfax, you can assign rights of administration to your office staff.

Additional features

  • Fax Reception & Handling - You can automate the reception and handle high-volume inbound fax transactions such as applications, claims, orders, invoices timesheets and other forms
  • Production Fax - You can automate the creation, management and delivery of high-volume outbound fax transactions such as purchase orders, statements and confirmations originating in back office systems.
  • Fax & E-Mail Integration - It allows you to send faxes as mails and mails as faxes.

 

Free Trial

Rapidfax offers a free trial for its customers in the United States . If you will satisfied, you can pay for the services and become an active member and enjoy the features and benefits of this online faxing service.

The 30 day trial offers all of the features as the RapidFAX paid subscription service such as:

  • 200 receiving pages included a month
  • 100 sending pages included a month
  • Additional sending or receiving page only 0.08 a page for US pages only. International pricing varies.
  • You’ll pay $9.95 per month after the trial period has expired.

Start Your Free RapidFax.com Trial

Customer Support

Rapidfax provides a concrete customer service via live chat, e-mail and toll free numbers. The agents are polite and responsive, but reaching the customer care department is a hard task. It took me over 20 minutes to get connected to an agent before I could actually put forward my query to the service agent. However, once I was connected, I got an excellent response from the agent.

A few testimonials from RapidFax customers.

I own (with two partners) a printing and design business (named, strangely enough, Green Leaf Printing & Design). I work from a remote location with our production facility, which is about 20 minutes away from my office. I have broadband cable for internet and my phone service, and regular faxes don’t work with cable phones. My company was faced with trying to get invoices, art proofs, and important information back and forth via a 40 min. round trip for me or my partners. We tried several web fax services but were never satisfied with the results. RapidFax came to the rescue and has been indispensable ever since. Thank you RapidFax!
Damien C - Printing Company

Our company faxes a good 200 invoices a day. I was spending 3 to 4 hours a day doing this. We signed up for RapidFax and it cut my faxing time to around 15 minutes a day . Now I spend maybe a minute a day. Why - Because it is so easy I taught everyone here how to use RapidFAX and they fax all their own stuff now. And these are guys that didn’t know how to operate the fax machine that are using RapidFAX.
Jennie N - Tire Service Company

RapidFAX has improved the speed of receiving faxes from multiple recipients at one time. It allows me to be anywhere in the country and receive faxes , that is very beneficial to me. It’s a cost effective method in which saves us the cost of having a phone line and saves on the cost of toner cartridges.
Tyrone D. - Accountant

 

Conclusion

RapidFAX aims to combine the utility of fax with high-speed Internet connected computing to meet the needs of the small office and home office. Quality features and services make it a good choice for the users. It also offers a free trial for its customers in the United States and lets you choose the option to pay, only if you are satisfied. The bulk faxing facility it offers and the economical pricing enable its consumers to enjoy more for less.

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