Protus IP Solutions is the parent company of MyFax. It offers services In North America, Europe and UK to various industry segments like finance, Insurance, health care and transportation etc.

MyFax earlier known as Virtual Fax is the fastest growing Internet fax service used by individuals, small, medium and large businesses to send and receive faxes using existing email accounts. All you need to enjoy its features and benefits is an email account and MyFax account. It is so much simple and convenient and you do not need any second phone line or a fax machine. And over that, you don’t even have to download any fax software.

Features and Benefits

• Convenient - MyFax offers you the convenience and mobility to send and receive faxes from your home, office, client’s office, hotel or airport. All you need is you email account which you can access from anywhere.
• Economical - MyFax has designed its pricing structure keeping in mind the consumers benefits. For just $10 per month, you will save hundreds on fax overhead: no fax machine, long-distance fax charges, and best of all, no second phone line required.
• Free number - When you sign up with MyFax, you will be provided with a toll-free MyFax Internet fax number (US and Canada),which gives you the opportunity to provide better service to your clients – they can fax you for free, and it costs you nothing.
• Privacy - As the service is email account based, so only you have the access to the fax documents. You do not have to worry about important and confidential information lying open on the public fax machine
• Instant connectivity - You will never have to worry about missing faxes or getting delayed in receiving an important document. Whenever anyone faxes you, you will get the fax immediately. The sender will never hear busy tones.
• Accessibility- Your faxes are always accessible because they’re on your computer with your emails and documents.
• Local or Toll-Free Fax Number -You can choose either a local or toll-free fax number at no extra charge.
• Fax by Email -Send and receive faxes from your existing email account.
• Fax using web -You can log on to the MyFax website to send/receive faxes, update account and information
• Contact Books -You can manage all of your fax contacts from one central location in MyFaxCentral.
• Send Faxes from up to 5 Email Addresses -You can send receive your faxes in up to 3 designated email accounts. You can send your faxes to a maximum of 9 destinations by email or via the web to 50 destinations at one time.
• Add Cover Pages -You can personalize your fax documents. It allows you to include your logo or design the cover.
• 1 Year Archive Period -Using MyFax, you can store faxes online for up to 1 year, or save them on your hard-drive for as long as you choose.
• Auto Resend -Failed fax transmissions are reattempted twice.
• Schedule Delivery -Send faxes instantly or at a scheduled date and time.
• Delivery Confirmation -Fax confirmations are emailed to you. No more walking back to the fax machine to wait for confirmations.

Additional features

Faxing for Corporate needs

• ACT! Integration - MyFax allows you to send and receive faxes from within ACT! You can check the status of outbound faxes, check last 1 year worth of incoming faxes, and append faxes to contacts.
• Microsoft Office Integration - It enables you to be able to fax your Excel, Word and PowerPoint documents directly from Microsoft Office 2003 and 2007.
• Microsoft Outlook Faxing - You may send faxes directly from Microsoft Outlook
• Fax 50 Document Types - It allows you to attach up to 50 document types to your Internet faxes. You can send different format types directly from your PC.
• Wireless Faxing - MyFax gives you the benefit to send and receive faxes through your handheld device for example Blackberry, Palm Treo, etc
• Free Online Reporting - Real-time fax usage reports are available by logging on to the MyFax website.
• Private and Secure - As the faxes arrive in your private email inbox, you will always be sure of their confidentiality.

Plans and Pricing at a glance

MyFax has categorized its services and prices in four parts. Based on your usage and budget, you can choose from them and enjoy all the benefits of this well features faxing service.

• Most Popular - This plan allows you to send 100 & receive 200 free pages/month. Pricing: $10\month
• Fax more - This plan allows you to send 200 & receive 400 free pages/month. Pricing: $20\month
• Send more- This plan allows you to send 1000 & receive 200 free pages/month. Pricing: $40\month
• Receive More- This plan allows you to send 200 & receive 1000 free pages/month. Pricing: $40\month

You can fax as many pages as you want. Extra pages are just $0.10 each unless sent outside the free faxing zone .

All Plans Include:

• Local or toll-free fax number
• 1-year online storage
• Free faxing zone
• Free setup
• 24/7 customer support
• Microsoft Office faxing

Free Trials

Myfax does not provide any free trials. However, you may take advantage of the following special offer: Buy 2 months get the 3rd FREE at MyFax

Customer Support

MyFax provides an all round 24*7 customer service via live chat, toll free phone line and emails. It provides a prompt customer service and its agents are very polite. When contacted through live chat, I got an immediate response and to the point solution to my query. If rated, it can be rated 5.

Conclusion

MyFax is the fast growing Internet fax service used by individuals, small, medium and large businesses to send and receive faxes using existing email accounts. It is a user friendly, cost effective service and the best part is that it allows its user to access the account from anywhere as no particular software is required and you can use its online services for your faxing needs

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RapidFAX is a part of Easylink Services Corporation and was created to meet the specific needs of small office/home office business community. Easy Link (formerly AT&T Easy Link Services) has been providing outsourced business fax, messaging, and business process automation services to enterprises of all sizes for over 25 years. It currently serves over 60 of the Fortune 100 companies

RapidFAX aims to combine the utility of fax with high-speed Internet connected computing to meet the needs of the small office and home office. It is powered by Easylink Services, an early pioneer of Internet-based faxing and a company that today serves over 60 of the Fortune 100 with advanced messaging and e-commerce services in key global markets.

Features and Benefits

The key features of RapidFax are as follows:

• Send faxes immediately after signup - Rapidfax allows you to start using its services immediately as soon as you have signed up. You can send and receive the faxes instantly as soon as you get the confirmation code for the signing up process.
• Get a toll-free number at no extra charge - It provides you with a toll free number to stay connected. This number acts as your fax number and all the faxes are sent and received using this number.
• Easy to use web fax interface – Rapidfax’s simple and convenient interface allows its users to login from different places and connect to the rapidfax server and start using the services.
• No busy signals – Unlike normal phone lines, you do not have to worry about getting connected. Anyone who sends you a fax will never get a busy tone and will be connected immediately.
• No second phone line required- You will not have to bother about getting another phone line for your faxing needs. Also it saves you from the hassles of maintaining a fax machine, or think of stocking paper or ink cartridges.
• Send and receive multiple faxes at a time -You can send and receive multiple faxes
• Get multiple users and numbers under the same account – Once you have signed up with Rapidfax, you can assign rights of administration to your office staff.

Additional features

• Fax Reception & Handling - You can automate the reception and handle high-volume inbound fax transactions such as applications, claims, orders, invoices timesheets and other forms
• Production Fax - You can automate the creation, management and delivery of high-volume outbound fax transactions such as purchase orders, statements and confirmations originating in back office systems.
• Fax & E-Mail Integration - It allows you to send faxes as mails and mails as faxes.

Free Trial

Rapidfax offers a free trial for its customers in the United States . If you will satisfied, you can pay for the services and become an active member and enjoy the features and benefits of this online faxing service.

The 30 day trial offers all of the features as the RapidFAX paid subscription service such as:

• 200 receiving pages included a month
• 100 sending pages included a month
• Additional sending or receiving page only 0.08 a page for US pages only. International pricing varies.
• You’ll pay $9.95 per month after the trial period has expired.

Start Your Free RapidFax.com Trial

Customer Support

Rapidfax provides a concrete customer service via live chat, e-mail and toll free numbers. The agents are polite and responsive, but reaching the customer care department is a hard task. It took me over 20 minutes to get connected to an agent before I could actually put forward my query to the service agent. However, once I was connected, I got an excellent response from the agent.

A few testimonials from RapidFax customers.

I own (with two partners) a printing and design business (named, strangely enough, Green Leaf Printing & Design). I work from a remote location with our production facility, which is about 20 minutes away from my office. I have broadband cable for internet and my phone service, and regular faxes don’t work with cable phones. My company was faced with trying to get invoices, art proofs, and important information back and forth via a 40 min. round trip for me or my partners. We tried several web fax services but were never satisfied with the results. RapidFax came to the rescue and has been indispensable ever since. Thank you RapidFax!
Damien C - Printing Company

Our company faxes a good 200 invoices a day. I was spending 3 to 4 hours a day doing this. We signed up for RapidFax and it cut my faxing time to around 15 minutes a day . Now I spend maybe a minute a day. Why - Because it is so easy I taught everyone here how to use RapidFAX and they fax all their own stuff now. And these are guys that didn’t know how to operate the fax machine that are using RapidFAX.
Jennie N - Tire Service Company

RapidFAX has improved the speed of receiving faxes from multiple recipients at one time. It allows me to be anywhere in the country and receive faxes , that is very beneficial to me. It’s a cost effective method in which saves us the cost of having a phone line and saves on the cost of toner cartridges.
Tyrone D. - Accountant

Conclusion

RapidFAX aims to combine the utility of fax with high-speed Internet connected computing to meet the needs of the small office and home office. Quality features and services make it a good choice for the users. It also offers a free trial for its customers in the United States and lets you choose the option to pay, only if you are satisfied. The bulk faxing facility it offers and the economical pricing enable its consumers to enjoy more for less.

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RingCentral Inc is headquartered in Redwood City, California, and is funded by Sequoia Capital and Khosla Ventures. RingCentral focuses on well connecting the businesses and professionals by combining and intelligently managing their entire mobile, phone, fax and email communications with a single phone number and an online controller.

It combines a toll-free or local number with advanced call management, PBX, voicemail and Internet fax, allowing the customers to set up multiple extensions, place and receive calls, send and receive faxes, voice mails, etc.

RingCentral comes with the most advanced fax features available anywhere at no extra charge. It will allow you to send and receive faxes within seconds — from Microsoft Office, email or your phone. It also provides you with free software to sign, edit or design cover pages.

Features and benefits

• A toll free or local number -You are provided with a toll free or a local number which becomes your ringcentral fax number. When someone faxes you, it looks and acts like any other fax number. The fax is then converted to a file that is emailed to you as an attachment.
• Receive faxes -Your faxes, as well as voicemail , arrive in your email inbox and are stored in your online account for easy access. You can send faxes quickly from any Microsoft® Windows application. Just click the RingCentral Fax icon on your Microsoft application toolbar , or select it from the File menu
• Economical Pricing - The price is reasonable in comparison to the services attached to it. It is approximately 3.9 cents /page- 6.7cents/page in the U.S.
• Free fax software – This allows you to design a cover page for your fax document. It also enables you to be able to sign the document or edit it as per your requirement
• Instant Alerts - You will be immediately alerted when you receive an incoming fax.
• Internet fax - Send and receive emails within seconds.

Additional features

• Local numbers
• Virtual PBX
• Send and receive Fax

Ringcentral Plans and Pricing

RingCentral offers different plans for its users. It has three plans for its consumers to choose from. They come in various packages. The features are common in all the packages except for the free number of faxes provided by ringcentral on different plans.

• Fax 300- US$ 7.99\month
• Fax1000-US$ 24.99\month
• Fax2500-US$ 59.99\month

These plans include the cost for all the facilities combined together viz phone, mobile, internet fax, email communications, etc. Apart from this ring central offers a discount of 25% on all plans if you choose the annual membership plan.

Free Trials

RingCentral offers a free trial to its customers in The US. Once the customer is satisfied, they are charged after the free trial on per month basis. If you wish to opt for it, you can chose to pay annually and get the benefit of the 25% discount offered by ringcentral to consumers making an annual payment. Click the following link to try RingCentral: Try RingCentral Fax FREE

Customer Support

RingCentral has an all round customer support. It provides a 24*7 customer service via phone, email and live chat. The customer service is very polite, prompt and responsive. It surely deserves a 5 star rating. They have a direct calling facility online, wherein you can just type your number and you will immediately receive a call back.

Conclusion

RingCentral is a one step solution to your communication needs. It works on advanced call management, PBX, voicemail and Internet fax, allowing the customers to set up multiple extensions, place and receive calls, send and receive faxes, voice mails, etc. It offers excellent customer service via phone, email and live chat and also provides a direct calling facility online, wherein you can just type your number and you will immediately receive a call back.

The prices are slightly higher than compared to other faxing services, but the services it provides are worth the cost.

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CallWave is based in Santa Barbara , California and is dedicated to deliver innovative voice solutions. It is mainly involved in making PC applications, which are friendly to the phone. Although it uses Voice over Internet Protocol to deploy these applications to consumers and service providers, its primary aim is providing solutions to Telecom Service Providers. It has three different product ranges:

1. Internet Answering machine
   This service provides features like receiving calls when you are online, hearing or screening calls and reply by text message, etc
2. Internet fax
   This enables you to save or receive faxes online, as emails.
3. Mobile Visual Voicemail
   You can receive voicemails on your mobile using this service

About Callwave Internet fax service and How It Works.

Callwave Internet faxes are visual faxes converted to Adobe (PDF) files and delivered as emails. It makes your work easy and lets you save, search, print or archive your faxes, just like you do with any other file on your PC. It allows you to save or receive faxes on your personal computer through your Internet line. It eliminates any need for a physical fax machine, papers, ink cartridges etc.

With CallWave Visual Fax-to-Email, you get a personal , private fax number located in any area of your choice. When someone sends a fax to your CallWave Fax Number, faxes are converted to Adobe PDF files and are delivered directly and privately to your email inbox as an attachment.

Feature and Benefits

• Features of Callwave fax Own local fax number - When you sign up for CallWave Visual Fax-to-Email, you can select the area where you want your CallWave fax number to be located. When someone faxes you, it looks and acts like any other fax number. The fax is then converted to a file that is emailed to you as a PDF file.
• Receive faxes - You can receive the fax, sent on your number, in your email inbox as a PDF file.
• Save faxes -You can save and search for important faxes like any other file on you Personal Computer. When you need a hard copy, you can print the file as any other document.
• Unlimited number of faxes - Unlike many other fax-to-email services, there’s no limit to the number of faxes you can receive per month.
• Multiple fax numbers -Callwave online faxing allows you to have private number for your fax, in case you have a business. You do not have to worry about important and confidential documents lying on the public numbers.
• How much does the service cost - CallWave Visual Fax-to-Email is the affordable way to get faxes in your email. You can use its service free for 30 days, and then pay only $7.95 per month.

Additional features

• Corporate Fax-to-Email Services
• You can get your own business phone number
• You can choose for your number if you don’t like the number assigned to you.
• You can get multiple fax numbers for your business
• You can provide your employees with private fax numbers

Callwave Business faxing
Callwave online business faxing allows you to have private number for your fax, in case you have a business. You do not have to worry about important and confidential documents lying on the public numbers.

Free trials

CallWave allows a free trial of 30 days for people in US, to experience the products and the services. It is only after you are satisfied with the services that they start charging you US$ 7.95 per month. Click the following link to start your trial: Try CallWave for 30 Days

Customer Support

Callwave provides a customer service email for its members. It also provides a toll free number for your queries to be answered. If you mail them, you normally receive the reply within 1-2 business days. It can be rated 3 stars.

Conclusion

Advantages

• Unlimited number of faxes- Unlike many other fax-to-email services, there’s no limit to the number of faxes you can receive per month.
• Multiple fax numbers -Callwave online faxing allows you to have private number for your fax, in case you have a business. You do not have to worry about important and confidential documents lying on the public numbers.

Disadvantages

• No toll-free number- It does not provide toll-free fax numbers as of now.
• Cannot Send Faxes - CallWave’s faxing service currently only allow faxes to be received; you cannot send faxes using this service. This is a major drawback in comparison to other online faxing services which provide the facility to send faxes as well.
• No browsing without signup - To get detailed information about Callwave, you have to sign up first. You cannot access information on the site, if you do not have a Callwave fax number.

Callwave offers an online faxing service wherein you can receive fax documents sent to you as emails and converted to PDF format. Unlike most other faxing service, it offers unlimited number of faxes to be received without any additional cost.

Other features like the private number facility and cost effective plans altogether make it a good choice for people who want a fax receiving service.

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With CallWave Voicemail, Stop Missing Important Calls While Online!
Only $3.95 Per Month After 30 Day Trial!

eFax is owned and operated by j2 Global Communications, which is the leader in business digital faxing solutions with 11+ million customers worldwide. eFax Internet fax service was launched with the goal of using the convenience of email and the speed of the Internet to make it easier for people to send and receive faxes. It is one of the world’s largest providers of Internet messaging services, offering fax by email and voicemail by email.

Overview

eFax is an online fax service that is quick, simple, reliable and convenient. It eliminates the need of a physical fax machine, fax line and all the related expenses of paper, ink cartridges etc. You get a real fax number that’s tied to your email and you can send or receive faxes as email attachments.

Features and Benefits of efax

• Products - eFax offers two major products- efax pro and efax plus. Depending on your usage; you can choose any of them
• Own fax number - When someone faxes you, it looks and acts like any other fax number. The fax is then converted to a file that is emailed to you as an attachment.
• Send faxes - You can send faxes by attaching either a file or a scanned hard copy to an email and send it to the recipient’s number via the efax server
• Receive faxes - You can receive the fax, sent on your number, in your email inbox as a file attachment
• Save faxes -You can save a fax on your computer, just like any other email attachment.
• Receive voicemails - This feature is available with efax pro. People can call you and leave their messages, which are converted as file attachments and sent to you to listen
• Reliable - eFax is fast, simple and reliable like any other email attachment, which means, no one will ever get a busy signal and you’ll never worry about running out of paper or toner.

Products and their features

eFaxpro - eFax Pro is the best eFax solution for professionals.

• Get faxes and voicemails on your email
• One number for your fax and voicemails
• Unlimited online message storage for up to two years
• 200 pages of received fax pages or minutes of voicemail per month free
• Easy access - check faxes and voicemail at home or at work
• Available for a price of US$19.95.

eFax Plus – Recommended for business use

• A local or a toll free number
• Get faxes on your email
• Send faxes as email attachments
• Save money on machines, paper rolls, ink-cartridges etc
• Go wireless—you can read faxes as either TIF or PDF files on your PDA
• Available at a price of US$16.95

Difference between efax plus and pro

eFax plus is the right choice, if you receive fewer than 130 fax pages a month, and do not need voicemail. You receive a local or toll free number and you can send and receive faxes as email attachments. eFax plus allows you to access your faxes online for up to 1 Year.

EFax Pro is the upgraded version of eFax plus, with additional features. You can receive up to 200 fax pages or voicemails in a month without any cost. This product allows you to access your faxes online for up to two years.

Additional Features of efax Apart from these features, eFax also provides you with additional features to give you a better solution to your faxing needs. eFax Messenger
You can download eFax Messenger software free of cost. It allows you to create, annotate and send faxes via your eFax subscription. This feature also enables the user to view, zoom and rotate their received faxes. eFax developer
This feature has been designed by eFax for developers in high-volume environments. eFax developer allows you to send faxes by a SSL-encrypted HTTPS web post. Upon completion, delivery status information of your fax will be passed back to your application (as a web post or email).

While receiving faxes, the pages are passed along quickly and securely via web post to your application as a PDF or TIF file(along with the associated “wrapper” information, such as date/time, number of pages, Caller ID, etc.).For added convenience and as a back-up, your faxes are also available at eFax secure online fax storage site. eFax Broadcast
This Feature allows you to perform multiple tasks .i.e. you can send hundreds, even thousands of faxes with ease! There is no monthly or setup fee for this and it also allows you personalize your documents and manage the fax lists.

Free trials

eFax allows a free trial of 30 days for people in US, to experience the products and the services. Click the following link to try eFax: eFax Free Trial

Customer Support

eFax has an all round customer support. It provides a 24*7 customer service via phone, email and live chat. The customer service is very polite, prompt and responsive. It surely deserves a 5 star rating.

User comments and experience

• Writer has personally contacted the eFax customer service and am very happy with the response, I got from them. The above screenshot shows the conversation I had with the agent. I got prompt service and the agent was informative and polite.

Conclusion

eFax is a reliable and convenient online fax service and eliminates the need of a physical fax machine, fax line and all the related expenses of paper, ink cartridges etc. You get a real fax number that’s tied to your email and you can send or receive faxes as email attachments. It offers beneficial features for its consumers with additional features like eFax messenger, broadcast and developer.

It offers economical price structures for its users and a round the clock customer service for quick resolutions of queries and complaints

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